One inbox. No forms.
There’s no ticketing system and no chat widget — just an email address that a person reads. Bugs, feature requests, licence questions, press: all the same address.
hello@twelvepointnine.comTell us what you dropped in and what happened instead. A screenshot of the canvas helps more than a description.
Report a bugNew hardware, a store class we have not covered, a background you keep wanting — these get added quickly.
Request a frameLost a key, moving Macs, buying a few for a team, or after an invoice — send the email address you bought with.
Ask about ProReview copies, interviews, or bundling Plinth with something else your readers use.
Get in touchA day or two on weekdays. If it’s a crash, it usually gets a fix before it gets a reply.
Your macOS version, your Mac’s chip, and the screenshot you dropped in — Plinth never sends files anywhere, so we can only see what you attach.
Happy to send a Pro licence and answer questions. Say what you’re writing for and when you need it.
See the terms and the privacy policy. Plinth is made and supported in Britain.